Family Support

About Me 

Hello!  My name is Mrs Begum and I am St. Michael's Family Support Worker.

My role in school is to provide support, advice and information to the families within our community.  I can help you with any worries that you may have in relation to your child's education, behaviour and wellbeing.  I am also here as someone to talk to if you need it!

I can meet with you at school at a time to suit yourself.  Advice and support is confidential, although concerns relating to the safeguarding of children will always be dealt with in accordance with the school's Safeguarding and Child Protection Policy.  I may not have all the answers, but hopefully I can help you to work out how to find them!

Support for pupils includes:

  • promoting good attendance and punctuality
  • promoting self-esteem and confidence
  • promoting positive behaviour and positive attitudes to learning
  • providing one-to-one support


Support for families includes:

  • Providing information and signposting to other services in the local area
  • Liaising with a range of external services such as housing and Social Care
  • Assistance in completing paperwork and forms e.g. housing, special educational needs, school places and benefits
  • Attendance and support at school and other agency meetings
  • Advice and support in promoting positive behaviour at home
  • Guidance with career and personal development and access to training and workshops in school

Support for pupils includes:

  • Promoting good attendance and punctuality
  • Promoting self-esteem and confidence
  • Promoting positive behaviour and positive attitudes to learning
  • Providing one-to-one support


We also have a Learning Mentor at St. Michael's. Mrs Devi is only too happy to help pupils with matters that might be impacting their ability to learn in school.  

How to get in touch:

I am normally based in school every morning from 8.30am and can be available in the afternoons by arrangement.

Please call the school office on 0121 554 7818 to make an appointment or pop in and I will be happy to see you as soon as I can.

I can also be contacted via email: .